// CONTACT & FAQ

Three ways to reach me.

Texts are fastest. Calls go straight to me. Email's good for VIN PDFs, vehicle history reports, anything with attachments.

// TEXT

(303) 555-0167

Fastest reply. Send your VIN + a quick description and we'll quote within an hour.

Open Messages

// CALL

(303) 555-0167

Goes straight to Hank. Under a hood mid-day? Leave a voicemail and I'll call back same day.

Place call

// EMAIL

hank@drivewaymechanic.co

For PPI report PDFs, vehicle history requests, fleet contracts, or anything with attachments.

Compose email
// 39.7036°N · 104.9572°W — DENVER
// SERVICE AREA

30 miles from Wash Park.

No travel fee inside the dashed ring. Outside it, $1.50/mi each way. We work all over Denver Metro — Aurora, Lakewood, Englewood, Centennial, Highlands Ranch, Westminster, Arvada, Wheat Ridge.

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// FAQ

Things people ask every week.

Are you actually a real mechanic?

22 years, ASE Master + L1, EPA-cert for AC. Worked dealerships and indies before going mobile. Insurance covers $1.5M general liability + garagekeeper insurance (your car's covered while I'm working on it). Lic. #CO-MM-2024-441 if you want to look it up.

Do I need to be home?

No, as long as we have access to your car (keys hidden, app share, or I'll meet you for handoff). I'll text photos before/during/after. Most repeat customers I've never met in person — they leave the keys in a magnetic box and I send pics.

Do you bring parts or do I?

I bring them. Parts at cost, no markup. I'll quote 2–3 options before ordering (OE, OEM-spec aftermarket, economy) and you pick. If you have parts you bought yourself I'll install them, but I can't warrant labor on your parts.

What if my car can't be driven?

That's literally the whole point of a mobile mechanic. Won't start? Battery's dead? Brakes are squealing? Don't tow it. Text me and I'll come to it.

Do you do diesels?

Yes. Diesel pickups (Cummins, Duramax, Powerstroke) are 25% of my work. PPIs on used diesels are highly recommended — they're great trucks but the bad ones are very bad.

What about EVs / hybrids?

Hybrids — yes (Prius, Highlander, RAV4 hybrid, Civic hybrid). EVs — yes for general service (tires, brakes, cabin filter), but I don't do high-voltage battery work or HV system service. For Tesla-specific issues, I'll point you to a Tesla shop.

Do you offer warranties on the work?

Yes — 12-month / 12,000-mile labor warranty on all repair work. Parts are covered by manufacturer warranty (typically 1–3 years). If something fails because of the work I did, I come back and fix it free.

How do I pay?

Card on file at booking, charged on completion. Apple Pay, Google Pay, Venmo, Zelle all welcome. Cash, of course. I send a digital invoice with parts/labor breakdown. No deposit required for residential repairs (PPIs require a $50 deposit).

Can you do work at my office / apartment?

Yes for a parking lot or driveway. Most apartment garages have low ceilings or no clearance — I'll need a parking spot in a lot, not in a structure. Text the address and I'll confirm.

What if the work needs a shop after all?

If I get into a job and discover it actually needs a real shop (rare — usually I catch it in the diagnostic), I'll stop, refund any labor charges, and refer you to one of two Denver shops I trust completely. I won't try to "make it work" if it's not the right environment.

Do you do extended-warranty claim work?

Yes — most extended warranty companies (Endurance, CarShield, etc.) cover mobile mechanics. I'll deal with their claim adjuster directly so you don't have to. Bring me the warranty paperwork and I'll handle it.

// READY?

Real estimate. Same week.

Request service →